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The latest on the PSTN Switch off!

Writer's picture: Mynet SecurityMynet Security

As a leading security monitoring company serving clients across the UK and Ireland, we understand the importance of staying informed about changes that could affect the efficacy and reliability of your security systems. One major change on the horizon is the switch off of the Public Switched Telephone Network (PSTN) by BT, which has now been postponed to January 2027. Here's what you need to know and how you can prepare for this transition.





What is the PSTN Switch Off?

The PSTN, an analogue network that has supported communication for over a century, is being phased out in favor of a digital, IP-based network. This transition is not just about switching from landline phones to digital; it affects all services that run on copper lines, including many critical security and life safety systems!


Why the Delay?

Originally set for the end of 2025, the switch off has been delayed to January 2027. This change gives more time for preparation but does not reduce the urgency for action. The delay was announced to ensure a smoother transition for all users, particularly those with special needs or equipment like telecare devices that might require additional safeguards or adaptations.


Impact on Security Systems


  • Alarm Systems: Many older alarm systems are designed to communicate over PSTN. The problem is many of these systems remain on PSTN communication today. Once the PSTN is switched off, unless installers are prepared these systems will either stop working or require upgrades to operate over IP networks.

  • Telecare & Door Entry: Similar to alarms, these systems often rely on PSTN for remote monitoring and communication. The switch off will necessitate a move to IP-based solutions to maintain functionality.

  • Backlog Risks: With the deadline extended, there's a risk of complacency which will lead to a rush of upgrades closer to the deadline, creating backlogs. Early action is advisable to avoid installation delays or security gaps.


Preparing for the Switch Off


Before doing any of the below, speak to your professional installer. If you do not have a professional installer looking after your system, you should. Contact us and we can refer you to a professional installer from our brilliant installer network who can give you the advise, support and service you need.


1. Assess Your Current Systems:

  • Review all your security equipment to see what relies on PSTN. Contact a professional installer to understand if your devices are compatible with IP or need replacing.


2. Upgrade Where Necessary:

  • Transition to IP-compatible equipment. This might mean new alarm panels, IP cameras, or digital door systems. Ensure these devices can handle IP signaling and are recommended by a professional installer.


3. Plan Your Migration:

  • Work with your security provider to map out a timeline for upgrading or replacing your systems. Early planning can mitigate risks and ensure you're not caught in last-minute rushes.


4. Understand Your Options:

  • Explore different technologies, the industry has endless IP based solutions. Some systems can be adapted with IP Modules/Communicators or through firmware updates to work with IP networks.


5. Test and Validate:

  • After upgrades, ensure thorough testing of all systems to confirm they work as expected over the new digital network. This includes checking all alarm signaling, remote access, and monitoring capabilities.


6. Educate Your Team:

  • Make sure everyone involved understands the changes. Your installer can provide training or informational sessions to prepare your team for the new technology.




Staying Ahead of the Curve

While the delay provides some breathing room, the end of PSTN services is inevitable. Proactive planning can prevent disruptions in your security services, which are critical for the safety of your premises.


At MYNET, we're here to guide you through this transition. For more information or help on how to begin your transition plan, please contact us.


Remember, the switch off is not just a tech upgrade; it's about safeguarding your assets and peace of mind in the digital age. Let's make this transition together, seamlessly and securely.

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